|
|
|
Which browsers can I use?
|
|
our website is tested on Internet Explorer 6 (Windows XP), Safari 2 & 3 (Mac OS X) and Firefox 2 (Windows XP and Mac OS X). Older versions of these browsers and alternative browsers may incorrectly present the site or not work at all
|
|
|
the website should work fine with your computer's display set to 1024x768 (or higher)
|
|
|
to get the latest versions of these browsers, click one of the links below
Internet Explorer PC
Safari Mac
Firefox Mac & PC
|
|
How do I browse the site?
|
|
our site is split into main sections - the 'tabs' across the top of the page. Click on one of these tabs to view products in that area
|
|
|
the tab you are viewing now is the TPS 'home' tab, where you can view our latest offers, and find out more about us, our shop and our website
|
|
|
for each tab, a list of 'choices' are available via the buttons down the left side of the page. Click one of these to focus on the product area you are interested in
|
|
|
each product area contains a list of products which are displayed in the centre of the page - click on each of these products to browse our range, then use the buttons at the bottom of the screen to view more information on the product, or to buy it
|
|
|
How do I order from the site?
|
|
buying products adds them to your order at the bottom left of the screen - once you are happy with your purchases, click the 'edit/send order' button to complete your payment and delivery details
|
|
|
you can click the 'edit/send order' button at any time to change the quantities in your order, or to remove a product. You can also click on a product directly in your order to remove it
|
|
|
when you complete your order it is sent directly to TPS and you will return to the main site. Your order is now removed from your browser session (via a 'cookie'), and you can continue shopping or browsing if you wish
|
|
|
when your complete order has been removed (or any time after you have changed quantities or removed products within the order form window) the 'your order' display in the main window can be refreshed immediately by clicking 'refresh order' below your order list (this refreshes automatically on the Apple Macintosh browsers)
|
|
|
Is it safe to order on-line?
|
|
yes - our site supports the latest internet security standards for accepting your credit card details
|
|
|
by using our on-line order form, your information will be transmitted securely to us (using SSL 128bit encryption)
|
|
|
to allow the on-line ordering to operate correctly, your browser will have to accept 'cookies' from our site. We only use cookies to store the details of your order, and do not use them to hold any of your personal information
|
|
|
we respect your privacy, and do not share any of your personal information with other companies or organisations
|
|
|
payments are accepted with Mastercard, Visa, Switch, Solo or Delta cards
|
|
|
TPS use CityLink and Royal Mail Parcel Force for all mail order and web deliveries
|
|
|
|
|
|
|