Using the Right and Down Arrow buttons select "Others" then Press the "OK" button
The centre option "Setup" will be highlighted as shown. Press the "OK" button to proceed
Using the Down Arrow button select "Network" then press "OK"
Select "Network Settings" then press "OK"
Check that the "LAN Connection Mode" is set to "Wired". If it is set to 'Wireless", please press "OK" & then select "Wired" & press "OK" to confirm.
Your wired MAC address will be displayed on screen. We require this MAC address to supply you a firmware upgrade.